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Healthcare UX: which areas need the biggest experience re-vamp?
It’s 8am on a dreary Monday morning and you need to book a doctor’s appointment; that shouldn’t be too difficult, right? In a bid to generate ideas for a healthcare UX research and innovation...
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Is this common UX fail ruining your online form conversions?
Nearly every insurance quote form requires users to enter their job title. If your form is one of these, chances are that it’s causing users an issue and ultimately turning their experience a little...
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Creating a community: Our first UX Bournemouth meetup
Last night we ran our first ever UX event in Bournemouth. Our aim was to bring the UX community on the south coast together, and watching everyone chatting at the bar and enjoying a few drinks...
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6 steps to delivering a first class Live Chat user experience
Live Chat has come a long way since AIM and MSN We’ve come a long way from the sound of a slamming door as one of your buddies leaves AOL AIM or nudging someone on MSN Messenger. Would you believe me...
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Public services, psychology and passports at UX Bournemouth 3
The summer is here and that meant it was time for our third UX Bournemouth – a sell-out event that’s attracting UXers and other professionals not only from our local area, but far-flung places such...
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Chatbots, customer experience & calamity stories at UX Bournemouth 4
With winter fast approaching it was time for the fourth UX Bournemouth –attracting an array of UXers and digital professionals from our local area and further afield. We had another stellar line-up of...
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Google & Facebook to headline at our conference, UX Insider
We are delighted to announce the full line up of speakers at our new one-day industry event “UX Insider” following the success of their quarterly evening events “UX Bournemouth”. Taking place from...
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Sharing UX Knowledge At The Seaside: Our First UX Insider Conference
https://www.experienceux.co.uk/wp-content/uploads/2018/10/1134667934.mp4 We hosted our first-ever one day UX Insider conference last week (16 October). It was a full day of excellent speakers...
View ArticleAsk the Experts Part 1: What’s the biggest UX challenge of the future?
UX Insider: Ask the Experts Part 1 We loved hearing from all of our speakers at our UX Insider conference. Everyone spoke eloquently on topics ranging from the ethics of design and user research for...
View ArticleAsk the Experts Part 2: What excites you the most about the future of UX?
UX Insider: Ask the Experts Part 2 Following on from our mini interviews of leading experts where they shared their views on the biggest UX challenge of the future, comes part deux… what excites them...
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Physiotherapists in the spotlight: How to innovate and design with patients...
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Customer Experience, Senior Design Roles, Strategy Deployment, and Climate...
After a long break from our last event, we returned to the local community with our proven formula of talks, learning, nibbles, and chat. This time we made a couple of welcome tweaks. The first was...
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Research & Robots with BotsAndUs
Never work with animals and children they said, well how about robots and children? We’re not phased! And boy did we learn a lot during a project with BotsAndUs – a robotics and AI company from London...
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A Goal In Mind & Not The Metric Distraction
Obtaining the data can open up so much insight, but let us not forget that context is the place where everything starts to have meaning. Just because something is easy to measure doesn’t necessarily...
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How To Not Be Snared By The Tech
Adding an app, a chatbot, or a new piece of software isn’t necessarily going to make everything easier for you. Becoming lured by the tech can only make everything far more complicated. It is safe to...
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Reflections on the journey from maker to mother to leader
With only a handful of reasons why you might take a year off work; sabbatical, career break, parental leave, it’s not something you tend to do lots of times within your career. Whilst I’m still...
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Team Away Day Review: Rethinking our thinking
We’ve always loved our twice-yearly Experience UX Away Days: A chance to take some time away from the norm of delivering projects and spend some time together as a team. The last couple of years has...
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Thoughtful Fridays – An experiment in protecting time for reflection
For as many years as I can remember, our intention at Experience UX has been to schedule our project work at a maximum of 80 per cent of our team’s working hours. Nothing particularly new or...
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